Business Information (Act on Specified Commercial Transactions)

Products sold

The App is free to use, and games against every level remain available at no charge. We also offer optional paid features (Premium); buying them removes advertisements. Premium is sold either as a one-time purchase (a single payment that does not renew) or as a subscription (which renews automatically). Which of the two is offered depends on the app store you use, and the purchase screen shows the price together with the billing period when the item is a subscription. In addition, we sell cosmetic items, such as animated avatars shown on the game screen, as one-time purchases. Cosmetic items change appearance only and have no effect on playing strength or the rules of the game. AI reviews of your games are available without buying Premium. Within your record, the skill analysis (radar chart) and its AI-generated overall assessment are Premium features. The lines your opponent speaks during a game (“The AI’s thoughts”) are available whether or not you buy Premium. Playing strength and the rules of the game are the same either way. Premium and cosmetic items are purchased on the purchase screen within the App (billed through the App Store / Google Play). Prices, billing periods, and payment methods are displayed, inclusive of tax, on each app store's product page and on the purchase screen within the App.

We sell only digital content for use within the app: the paid features ("Premium") and one-time-purchase cosmetic items such as avatars. We do not sell physical goods.

Seller information

Seller

AICREO NEXT LLC (合同会社AICREO NEXT)

Representative

Yukiko Kobayashi

Address

3-17-3 Sakuragaoka, Tama-shi, Tokyo, Japan

Telephone

+81 90-6567-5777

Email

contact@aicreonext.com

You may contact us by telephone or email at the details above. We reply to email enquiries within 5 business days. Please note that our telephone line is operated in Japanese and in Japan Standard Time (UTC+9).

Price

Prices are shown, inclusive of tax, on each app store’s product page and on the in-app purchase screen. They are not listed on this page, because the actual amount is displayed according to each store’s settings and listing it here could conflict with what the store shows.

We charge no fees beyond the price of the product. Data and communication charges are borne by the user.

Charges other than the product price

Data and communication charges incurred in downloading and using this app are borne by the user. For details of those charges, please contact your carrier or internet service provider.

Payment method and timing

Payment is limited to the payment methods offered by each app store (Apple App Store / Google Play). The timing of payment is governed by each store’s terms. We never directly obtain your credit card number or any other payment details.

Delivery

Purchased content becomes available in the app immediately after the purchase is completed.

Returns and cancellations

Owing to the nature of digital content, returns and refunds after a completed purchase are not accepted as a general rule.

Refunds are handled in accordance with the terms and procedures of the app store where the purchase was made (Apple App Store / Google Play). Please submit refund requests directly to that store. We are unable to reverse a payment processed by a store.

Where Premium is offered as a subscription that renews automatically, cancelling from your device’s subscription settings before the next renewal date stops any further charges. After cancelling, you can continue to use it until the end of the period you have already paid for. Premium sold as a one-time purchase, and cosmetic items, do not renew, so there is nothing to cancel.

System requirements

Details of supported operating systems, devices, and browsers are listed on each app store’s product page. This app is designed to be used in portrait orientation.